Return Policy

Your complete satisfaction with mobile phone signal boosters is guaranteed or items may be returned or exchanged within thirty days from when they were shipped. You will only pay return shipping and insurance fees.

Please note that to be eligible for return items must be in their original purchase condition, include all product documentation, and shipped within 30 days of arrival.

To expedite exchanging for a different product we recommend that you return for the original product for a refund and then place a new order. Depending on the payment option your refund procedure will take up to 2 weeks until you see refunded amount in your bank account. Your refund will be credited back to the card from which payment has been made.

If a package or item delivered to you arrives damaged, please refuse the shipment or call us immediately. By refusing to sign for your package it will automatically be shipped back to us.

Claims for damaged or missing items must be reported immediately or within 5 days of receipt of your order.

We will process the refund once the parcel arrives.

Defective product return shipping fees will be covered by the seller.

All return fees will be covered by the customer.  The return process may take from 2 up to 6 weeks depending how fast is the courier you selected for shipment.Please get back with a tracking information once you return the product. We do recommend to use standard post for a return. Once return is confirmed we will make a full refund

We accept returns only to Hong Kong (return warehouse) address . Ask the address from the customer support