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Hi, how do I connect my phone to the booster? Do I need a connecting lead?
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Running a home, or running a successful business without a steady connection is unthinkable in our day and age. And having an average quality of the signal is not enough. That’s why we offer you this booster, to leave your troubles behind and focus on what’s important to you.
Don’t worry about lengthy set-ups and difficult instructions, either. Our installation kit is designed to suit your needs as efficiently as possible so you don’t waste any precious time. On rare occasions, if you do run into any kind of trouble, feel free to contact our 24/7 support line, and our qualified staff will be happy to help out.
We care about your time and convenience, so on top of free delivery for all our products, you also get to enjoy a 2-year warranty and if it still wasn’t the perfect fit for you, return your booster within 30 days for a full refund.
No signal received Solution: Adjust the outdoor installation to get sound signal
Signal received ok but not perfect
Full signal received
When there is a call it is normal
Always green means self-excited Solution: Turn off the booster, adjust the indoor and outdoor antenna again and try to expand the distance or create some barriers between them.
The installation is not correct. For example, the outdoor antenna been stolen the cable is not connected properly There are strong input signals or severe self-oscillation, measures must be Take n(please note that our boosters have auto shut off function so the red color status can only maintain for 5 seconds).
Booster breaks down, or severe self-oscillation leads to auto mute Re-plug in and check if alarm LED turns Red.
Up link :15dBm Downlink: 17dBm
≤1.8DB
≤5dB
Operation: – 10°C ~+ 55°C / Storage: -20°C ~+60°C
17.3.12.3.5cm
a) Power supply LED denote b) Export power LED denote
50 Ohms
≤5μs
In the installation guide you can find a full description of selecting the best location. However, in case you still cannot find a good place you always can contact us through live chat or email and get a recommendation by one of our experts.
Yes! You need to check the location of the nearest tower of your network provider as the standard antenna can accept signal within 170 degrees. In case towers are located on the opposite side of your property and your antenna, you need to upgrade your system by adding a second antenna so you can receive signal from all locations.
Here’s a simple, quick test to check whether your place is suitable for a signal booster.
The only thing you should do is check your outside signal strength on your mobile phone.
Here’s how to do it:
All our products are of high-quality and are capable of simultaneously supporting multiple devices. The limit for each booster mainly depends on its output power or ‘dBs’. Below we have provided a list of devices and their support limit converted to dBs:
Estimations can also be made using this table:
| Coverage in square meters | Number of supported users |
| Up to 150 sq m | Up to 25 users |
| Up to 300 sq m | Up to 50 users |
| Up to 600 sq m | Up to 75 users |
| Up to 1500 sq m | Up to 150 users |
With this simple and quick test, you can check whether your place is suitable for a signal booster or not. What you need to do is to check your outside signal strength on your mobile phone. Here are the steps to do that.
Thank you
Hi, how do I connect my phone to the booster? Do I need a connecting lead?
Is this product suitable for Aldi mobile?
Yes because the boosters that we have works based on frequencies.
What happens when OtherProviders changes tp 5g and then 6G? Will these boosters still be relevant and continue to do the job they were purchased for???John
Hi John, It will be dependent on the frequency that your provider will be using for 5g and 6g. If they use the same frequency definitely it would still work. Regards, Elena
What’s the difference between 1 band, 2 -3 band models?
Hi, thanks for your message. The difference is about how many frequencies the service you want to improve has to cover. It could be one which relies in the single band or more than one.
I live we’re there is only 2 bars of 3G and 1of 4g. Do you think this will work in my house
Hi Blake, Yes, for as long as you get at least one stable bar of outside signal, the booster will definitely work. Regards Elena
Hi, Does the internal antenna sit under the ceiling? It seems a little unsightly. Where within the home is it recommended it be placed? How do I find my closest tower. I’m with OtherProviders and my wife is with Vodaphone. We are in Springwood NSW.
Hi Chris, We recommend putting the internal antenna in the middle of your house under ceiling. Please call your provider for precise information of the nearest tower in your area. Regards, Elena
Hi Will this booster improve normal internet browser speed on my phone? At this stage I only get 1-2 bars and sometimes the browser times out or wont load because signal is low. I’m not so concerned about calls will this fix the problem? Thanks
Hi Javan, In order to recommend you the right option I would like to ask you several questions: 1. Do you have 3G or 4G? 2. How big is the area in square meters where you want to improve the signal? 3. Which is your network operator? Thanks, Lily
Up to 150 sqm
up to 600 sqm
up to 300 sqm
up to 300 sqm
Signal Boosters Australia
Hi Trevor, Connection is wireless. Regards, Elena